Account Management & Billing

12 articles in this collection
Written by Patrick Stiles and Erika Lehmann

GDPR Compliance

Written by Erika Lehmann
Updated over a week ago

Account Management

How do I change my personal details?

Written by Erika Lehmann
Updated over a week ago

How do I know how much bandwidth I’ll use?

Estimating how much bandwidth you will consume

Written by Erika Lehmann
Updated over a week ago

When is bandwidth data updated?

Written by Patrick Stiles
Updated over a week ago

Can I downgrade or upgrade plans?

Written by Erika Lehmann
Updated over a week ago

How do I filter IP addresses from my data?

Written by Erika Lehmann
Updated over a week ago

How do I close my account?

Vidalytics' Cancellation Policy

Written by Erika Lehmann
Updated over a week ago

Billing

How does the billing cycle work?

This article explains what's in your billing statement.

Written by Patrick Stiles
Updated over a week ago

Where can I see my billing statements/invoices?

Written by Patrick Stiles
Updated over a week ago

What happens if I use all of the bandwidth allotted in the free trial?

Written by Erika Lehmann
Updated over a week ago

Can I get cheaper bandwidth rates?

Written by Erika Lehmann
Updated over a week ago

Do you have a free plan?

Written by Erika Lehmann
Updated over a week ago