Workspaces — One Account, Separate Brands

Workspaces let Enterprise accounts run multiple brands, clients, or departments under one Vidalytics subscription — each with its own completely separate videos, folders, analytics, users, permissions, integrations, and API keys. No more folder-permission workarounds or risk of one team seeing another brand's content. Everything stays isolated while billing, the plan, and account-level admin remain centralized.

How Workspaces Work

Each Workspace is a fully self-contained environment inside your Enterprise account. It has its own:

• Video and folder library
• Analytics and conversions
• Users, roles, and permissions
• Integrations and API keys
• Industry setting (for benchmark accuracy per brand)

Nothing is shared between Workspaces. Users only see and access the Workspaces they have been added to. What stays global across all Workspaces is your plan, payment method, billing permissions, and the account owner's admin rights.

Every Workspace has an emoji icon and a name displayed in the sidebar so it is always clear which Workspace you are working in.

Getting Started 

Enable the add-on

Enterprise accounts without Workspaces will see an upsell card in Account Settings → Users. Click Enable Workspaces Add-On to turn the feature on. The first additional Workspace is created automatically and billing starts on your next billing period.

Create a Workspace

From the sidebar user menu or Account Settings → Users, create a new Workspace by setting an emoji icon, a name, and the Workspace Industry. The Industry setting powers benchmarks specific to that brand.

Edit a Workspace

You can update a Workspace's icon, name, or industry at any time, and view its users inline from the edit panel.

Delete a Workspace

Deleting a Workspace requires typing DELETE {WORKSPACE NAME} to confirm. Deletion is permanent and cannot be undone — the Workspace, its videos, analytics, and user permissions are all removed. Users whose only Workspace was deleted are removed from the account entirely.

Managing Users Across Workspaces 

Adding users — from Account Settings → Users, you have two options:

• New User — invite someone who does not yet exist in the account. They receive an invitation email with a login link
• Add User to Workspace — pull in someone who already exists in another Workspace. The picker only shows users not already in the target Workspace

New and invited users are assigned the Viewer role by default.

Setting permissions per Workspace

Permissions are configured per Workspace independently. When editing a user, select the Workspace and assign their role — Owner, Admin, Video Manager, Analyst, Billing Manager, Viewer, or Custom — across permission groups including Video Management, Analytics, Experiments, and User and Security Management, plus Folder Access.

Removing users

The removal behavior depends on context:

• From a Workspace tab — removes the user from that Workspace only. They remain in the account and any other Workspaces they belong to
• From the user's last remaining Workspace, or from the All Workspaces tab — removes the user from the account entirely

Switching Between Workspaces

Switch Workspaces at any time from the sidebar user menu. The entire interface — videos, folders, analytics, conversions, integrations, and API keys — resets to the active Workspace's data when you switch.

Billing and Usage Reporting 

Users with billing permission can view a full breakdown in Payment Settings, including:

• A Workspaces Enabled badge on the Current Plan card
• A payment breakdown showing the add-on and any additional Workspace line items
• Per-Workspace usage charts for Bandwidth and Video Storage, showing GB and share of total for each brand

If you have any questions, feedback, or need assistance, feel free to reach out to our Customer Happiness Team at hi@vidalytics.com. 😊