RedTrack Integration Setup

This guide walks you through the full setup of the Vidalytics and RedTrack integration — from enabling the connection to tracking video engagement events directly inside your RedTrack campaigns.

Part 1 — Enable the Integration in Vidalytics

Get your RedTrack API key — log in to your RedTrack account at app.redtrack.io, go to Integrations, and copy your API key.

Enable the integration in Vidalytics — open the Vidalytics RedTrack integration page, paste your API key into the API key field, and click Enable Integration.

Copy your Webhook URL — after enabling, Vidalytics will generate a Webhook URL. Copy it — you will need it in the next steps.

Part 2 — Create a Traffic Source in RedTrack

Go to Sources — in RedTrack, navigate to Sources and click + New From Scratch.

Enter the traffic source details — give it a name and paste the following Webhook URL into the appropriate field, replacing YOUR_SECRET with the secret from your Vidalytics Webhook URL:

https://api.vidalytics.com/public/redtrack/conversions?secret=YOUR_SECRET&clickid={clickid}&type={type}&status={status}&offer_payout={offer_payout}

Click Save Changes.

Part 3 — Create an Ad Tracking Campaign in RedTrack

Go to Campaigns — navigate to Campaigns and click + New Ad Tracking.

Configure your campaign — provide a name, select your Traffic Channel, and set your Domain.

Add the Network Webhook — paste the same Webhook URL from Part 2 (with your YOUR_SECRET replaced) into the Network Webhook for conversions field:

https://api.vidalytics.com/public/redtrack/conversions?secret=YOUR_SECRET&clickid={clickid}&type={type}&status={status}&offer_payout={offer_payout}

Click Save Changes.

Part 4 — Create the Tracking Script in RedTrack

Go to Scripts — navigate to Tools → Scripts and click + Create New Script.

Configure the script — fill in the following fields:

Script name — give it a descriptive name
Script tracking domain — keep the default value
Default tracking campaign — select the campaign you created in Part 3
Script cookie domain — enter your website domain

Click Save.

Deploy the script — copy your RedTrack script and paste it into every page of your website where Vidalytics videos are embedded.

Part 5 — Configure Conversion Types

Go to Conversion Tracking — navigate to Conversion Tracking in RedTrack.

Add the following conversion types:

VideoWatched
VideoPlay
VideoCTAClick

Click Save.

Republish your Vidalytics videos — go to the Vidalytics integrations page and republish your videos before you start using the integration. This is required for the conversion events to fire correctly.

Part 6 — Configure CRM Conversions to RedTrack

Capture the RedTrack click ID — set up a mechanism in your CRM to capture the RedTrack clickid. This value can be extracted from the rtkclickid-store cookie on your page.

Confirm your CRM supports webhook GET requests — your CRM will need to send a GET request to RedTrack when a conversion occurs.

Build your Conversion Webhook URL — use the following template:

https://{YOUR_RT_ACCOUNT_DOMAIN}/postback?clickid={REDTRACK_CLICKID}&sum={YOUR_CONVERSION_AMOUNT}&type=Conversion&status=approved&ptoken={REDTRACK_PTOKEN}

YOUR_RT_ACCOUNT_DOMAIN — find this at Tools → Domains in RedTrack
REDTRACK_PTOKEN — find this in Vidalytics at RedTrack Integration → Advanced Settings → Network/Brand postback token (ptoken)

Add this webhook URL to your CRM so it fires automatically when a conversion occurs.

Testing and Troubleshooting

Once everything is set up, test the integration using the following steps — always use a private or incognito window for testing:

Open a page on your domain that contains both the RedTrack script and a Vidalytics embed
Confirm the domain in the RedTrack script matches the page domain
Confirm that defaultcampaignid in the script matches your campaign in Ad Tracking
Check your browser cookies for a cookie named rtkclickid-store
Open DevTools → Network and filter requests for scribe
Open any scribe request whose payload has an event starting with Vidalytics.Player
Confirm the payload contains a clickid property that matches the rtkclickid-store cookie value
Go to Campaigns in RedTrack and confirm conversion counts are updating:
- VideoPlay is not 0 if you played the video
- VideoWatched is not 0 if you watched to the end
- VideoCTAClick is not 0 if you clicked a Vidalytics CTA button (note: Custom HTML CTAs are not tracked)
Confirm your CRM is sending the correct RedTrack Conversion Webhook URL
After 2 hours, check your video's Stats page in Vidalytics to confirm the conversion count is updating