Skip to main content
All CollectionsInteractive Smart Vids
How to Set a Default Flow
How to Set a Default Flow
Erika Lehmann avatar
Written by Erika Lehmann
Updated over 2 months ago

In case your users never select an option or in case you don't want to use questions:

  1. You can redirect viewers to any step inside the Smart Vid automatically, without asking viewers for any action, or in case they run out of time if you have turned on the Countdown Timer setting

  2. Open your Step Settings to configure the default action on the interactive tab

  3. Turn on Default Action and choose what you'd like to happen

  4. The default action will take place automatically once the video is over, or once the countdown has reached zero

Please Note: If you'd like 2+ branches to merge into the same Default Action (aka 2+ branches merge back into 1 video), you must select the video from the options present in the dropdown. If you click Add to Library, it will create a duplicate of your video. https://a.cl.ly/X6ujK4eR

Did this answer your question?