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How Are Video Plays Calculated?
How Are Video Plays Calculated?

In this article we explain how Video Plays are Calculated.

Erika Lehmann avatar
Written by Erika Lehmann
Updated over 2 weeks ago

If you look at the different places where your plays are displayed, you'll notice small discrepancies. But don't worry! The system and your videos are working fine. These numbers are just displaying slightly different data. 

How it Works:

On your Main Dashboard, you'll see the unique plays from all your videos for the last 30 days (this is the default timeframe). You can toggle and select a different Time Frame to show the information.

On the Top Videos list you'll see the total amount of plays since your videos were created up to the beginning of the previous day. See below:

On your video list, you'll also see the plays updated as of the beginning of the previous day.

Lastly, on your Video Stats Page, you'll see the unique plays updated every 2 hours. You can also select the Time Frame you wish the Stats to show.

Note: Currently, our reports are displayed in the UTC timezone.


For additional questions, feedback or assistance please feel free to reach out directly to support at [email protected]. 😊


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