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How Are Video Plays Calculated?
How Are Video Plays Calculated?
Erika Lehmann avatar
Written by Erika Lehmann
Updated over 7 months ago

If you look at the different places where your plays are displayed, you'll notice small discrepancies. But don't worry! The system and your videos are working fine. These numbers are just displaying slightly different data. 

Here's how it works: 

On your dashboard, under Most Recently Played Vids, you'll see the unique plays since your videos were created up to the beginning of the previous day. 

To the right of it, you'll see plays for each video in the last 24 hours from the moment you are looking at the data (so this is SUPER up to date).

Below these, under Total Plays, you'll see the data for your videos up to the beginning of the previous day. 

Here's an image so you can see it right inside the dashboard:

Zight 2024-4-2 at 8.48.49 AM

On your video list, you'll also see the plays updated as of the beginning of the previous day.


Please note: The stats page is not available on the Free plan, to gain access you will need to upgrade to any of our paid plans!

Lastly, on your video stats page, you'll see the unique plays updated every 2 hours.

Currently, our reports are displayed in the UTC timezone.

Zight 2024-4-3 at 3.31.28 PM


It might be confusing at the beginning, but it is also a super powerful tool, to be able to compare your video's performance during different recent timeframes 😉

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