There's a number of features that give you the option to set a specific action or to trigger for Returning Viewers only. But how would we know who is a returning viewer and who is a new viewer?
Here's a quick explanation on how we identify viewers to be able to trigger these features as intended.
How to Identify a Viewer
When a viewer loads a Video hosted in Vidalytics we generate the viewerId vidalytics_uid and save it to browser Local Storage.
See example here:
Next time when the same viewer opens the same video on the same domain we would count it like a Returning Viewer.
Note: There is no time limit for local storage entry (till the viewer clear the browser caches), so after a months it will counted like returning.
For additional questions, feedback or assistance please feel free to reach out directly to support at [email protected]. 😊