Welcome to Interactive Smart Vids! 🚀
In this article, we'll cover how to create your Smart Vid, add choices based on your flow, and use the powerful built-in Stats to understand exactly how your viewers are engaging.
Understanding the Canvas
The canvas is your Smart Vid's visual command center. It shows all the video steps in your flow and the connections between them. You can zoom in and out, or drag to navigate around your flow.
The "Play" icon marks the beginning of your flow. From the canvas, you can open settings, preview, and delete steps directly.
Initial Setup 🚀
Navigate to apps.vidalytics.com/dashboard
Click Smart Vids on the left-hand menu
Click "New Smart Vid"
A pop-up will appear — type in your Smart Vid title and select the video that will serve as the starting point for your flow
Interactive Global Settings 🌎
You can access the global settings directly from the canvas, or while editing any step in your flow.
Click the cog icon at the top right of the screen
From here, edit the overall settings that will apply to all videos in your Smart Vid:
Video Startup Quality
Thumbnails
Controls
Smart Autoplay
Smart Pause
Video Expiration
Make all the changes you need, then close the sidebar
Remember to Publish your changes for them to go live
Add Interactions in Step Settings 🔀
Interactions are the core of Smart Vids. They drive the flow by presenting viewers with choices — either through a question with selectable answers, or through a clickable area directly on the video itself.
To set up interactions, hover over any video step on the canvas and click the edit (pen) icon to open its Step Settings. Once inside, you will see two interaction types you can add on the Interactive tab:
Option 1 — Question
Click the Question button to present your viewer with a prompt and up to four answer choices, each leading to a different next video step.
In the Question settings panel, you can configure:
Question text — the prompt or question you want to present to your viewer
Answer choices — up to four options, each linked to the next video step in that path
Display time — when the choices appear during the video
Countdown timer — optionally limit the time viewers have to select an answer
Theme settings — colors and styles for your question overlay
💡 Tip: Once a video is linked to an answer choice, a new step will automatically appear on your canvas. You can then click that step to add its own question and choices, building out your full flow.
Option 2 — Interactive Area
Click the Interactive Area button to make a specific region of your video clickable — no question overlay needed. This is great for things like clickable buttons, products, or visual prompts already present in your video itself.
In the Interactive Area settings panel, you can configure:
Clickable area — select and position the area on the video you want to make clickable
Display time — set the specific time at which the interactive area becomes active on the video
Link or next step — define what happens when a viewer clicks the area
💡 Tip: Interactive Areas are ideal when your video already contains a visual call to action — such as an on-screen button or graphic — and you want to make it functional without adding a separate question overlay on top.
Adding Tags to Your Smart Vid 🏷️
Tags allow you to pass viewer engagement data from your Smart Vid directly into your CRM or email platform — so your follow-up marketing reflects exactly what each viewer watched.
Timed Tags are triggered when a viewer reaches a specific moment in a video. To set them up:
Open the video editor for the step you want to tag
Locate the 'Timed Tags' option
Choose the exact timestamp of the video where you want the tag to fire
Name the tag descriptively to reflect viewer engagement at that moment
Set the correct Field (such as
email) so Vidalytics can identify the viewer and pass that information through the entire flowClick Save
Smart Vid Stats 📊
Smart Vids include powerful built-in stats, giving you a clear picture of how viewers are moving through your flow — step by step.
From the canvas, you can access Stats directly to see:
Drop-off by step — see exactly where viewers are leaving your flow, on each individual video
Most popular paths — understand which answer choices and branches your viewers are gravitating toward
Answer distribution — see how many viewers selected each answer on every question
Video engagement per step — track how each video in your flow is performing individually
This data is especially powerful when combined with Timed Tags — you can follow specific viewer segments all the way through your flow and into your CRM, giving you a complete picture from the first video to the final conversion.
💡 Pro Tip: Use the Stats to identify your highest drop-off step, then review that video's content or question timing to optimize it. Small changes at a high drop-off point can have a significant impact on your overall Smart Vid conversion rate.
Preview Your Smart Vid 👁️
You can preview your Smart Vid from three places:
From the canvas — hover over any step and click "Preview from this step"
From a step's settings — click the play button at the top right of the screen while inside any step
Full Smart Vid preview — from the main canvas, click the play icon at the top right to preview the entire flow from the beginning
⚠️ Important: Always publish your changes before expecting to see them live. It may take a moment for updates to be reflected.
If you have any questions or need assistance, please reach out to our Customer Happiness Team at [email protected].